Frequently asked
questions

Brahmin Solutions is cloud-based MRP and inventory management software built for small to mid-sized manufacturers. We help 300+ manufacturing businesses track inventory, manage production, and sell across multiple channels—with support that actually picks up the phone.

We're built for small to mid-sized manufacturers—typically companies with up to $50M in revenue who need powerful features without the complexity and cost of enterprise ERP systems like SAP or NetSuite.

Yes. Brahmin Solutions is fully cloud-based. There's nothing to install, no servers to maintain, and your data is accessible from any device with a browser.

We primarily serve manufacturers in food & beverage, cosmetics, supplements, apparel, electronics, and general manufacturing. We also work with wholesale distributors and brands that manufacture and sell direct-to-consumer.

Brahmin Solutions starts at $199/month for businesses under $1M in revenue, and $499/month for $1M+ businesses. Pricing is flat per tier with unlimited users — no per-seat fees. Unlike some competitors, we don't charge per-transaction fees or nickel-and-dime you with expensive add-ons. See our pricing page for details.

No. We charge a flat monthly fee regardless of how many orders you process. This is different from some competitors who charge per order or per shipment.

Yes. All plans include a 30-day money-back guarantee — full refund if you're not satisfied. Book a demo to see the software with your actual use case before committing.

Yes. Annual plans include a discount. Ask your implementation manager for annual pricing details.

Average implementation is 3–6 weeks with a dedicated implementation manager. We handle data migration from spreadsheets or other systems and train your team — no 6-month enterprise rollouts.

Growth and Scale plan customers get a dedicated 1:1 implementation manager from day one—before you even sign the contract. Starter plan customers get structured onboarding resources and access to our 15-minute support team.

Yes. We handle data migration as part of implementation. We'll work with your existing spreadsheets, CSVs, or exports from other systems to get your data into Brahmin accurately.

Yes. We have migration playbooks for the most common platforms. We'll map your existing data structure and import your inventory, BOMs, customers, and historical orders.

Yes. Brahmin Solutions supports multi-location inventory tracking, including 3PLs and co-manufacturers. You see real-time stock levels across every location from one dashboard.

Yes. Brahmin Solutions includes full lot traceability, batch tracking, expiration date management, and recall-readiness features. We serve food, beverage, cosmetics, and supplement manufacturers who need FDA audit-ready tracking.

Yes. The B2B portal lets wholesale customers view inventory, place orders, track shipments, and pay invoices—24/7, without calling your team.

Yes. Our mobile app is browser-based and works on any iOS or Android device — no download required. Warehouse staff can receive POs, pick orders, run cycle counts, and ship—all from a phone or tablet with barcode scanning.

Brahmin has native integrations across accounting (QuickBooks Online, QuickBooks Desktop, Xero), ecommerce (Shopify, WooCommerce, BigCommerce, PrestaShop), marketplaces (Faire), EDI (SPS Commerce), shipping (ShipStation), and payments (Stripe, Authorize.Net). Zapier connects Brahmin to 100+ more tools, including order download and CRM. Our REST API (beta) is available for custom integrations.

Yes — Brahmin offers a native QuickBooks Online integration that syncs invoices, purchase orders, payments, and COGS into QBO automatically. QuickBooks Desktop is not supported; if you're currently on Desktop, Intuit offers a migration path to QuickBooks Online.

Yes. Our Shopify integration syncs orders, inventory levels, and product data in real-time. You can manage fulfillment from Brahmin and push tracking back to Shopify automatically.

Our API is currently in beta. If you have a custom integration need, contact us and we'll work with you directly — we've connected plenty of tools outside our pre-built list.

Three main differences: (1) Support that responds in 15 minutes vs. days, (2) Simpler interface without the bloat, and (3) Transparent pricing without per-order fees. We're built specifically for growing manufacturers who need powerful features without enterprise complexity.

Our average response time for support tickets is 15 minutes during business hours. This is measured and tracked. You're not submitting to a ticketing black hole—you're reaching a team member who knows your account.

Yes. We offer 24/7 human support—not a chatbot. After-hours support is handled by on-call team members for urgent issues.