Brahmin Solutions > Customer Stories > Body Armor Outlet

Body Armor Outlet

CustomerBody Armor Outlet
IndustryApparel & Accessories
LocationUSA
Sales ChannelMagento, Shopify, Amazon, and eBay
AccountingQuickBooks Online
Add OnsAuthorize.net and Shipstation
Company Size11-50 Employees

Company Overview

From humble beginnings, protection for our first responders

Body Armor Outlet began in 2004 as a tiny online distributor for used ballistic armor. It was founded by Raymond Luciano Bellia while attending college at The University of New Haven in Connecticut. Recognizing the national economic condition, Raymond started a “buyback” program and began liquidating the outdated ballistic vests of law enforcement establishments nationwide, and fitting their officers with new, affordable, top-of-the-line body armor at a fraction of his competitors’ costs.

Challenge

The most significant challenge Body Armor Outlet faced was that they were slowed down by their outdated solution. Their business was using FishBowl, which installed locally, and it was inaccessible on the go. Below is a list of the biggest issues BAO faced:

  • Issues with Magento integration which led to out of stocks
  • Scaling to other channels was difficult due to high implementation time
  • Poor support , had support tickets that were unresolved for months

Solution

Partnering with Brahmin Solutions helped them move their inventory management online. They were able to access the platform on the go and migrate their accounting from QuickBooks Desktop to QuickBooks Online.

 

AS A CLOUD BASED SOLUTION, BRAHMIN ALLOWS US VISIBILITY INTO OUR SALES FROM ANYWHERE. WE CAN EASILY PROCESS MORE ORDERS WITH LESS ERRORS.

 

This ability to view all of their operations from one place was critical to the Body Armor Outlet team. Brahmin Solutions allowed them to do more with the same amount of employees. 

 

Additionally, as BAO looked to expand and move away from Magento, Brahmin Solutions made it extremely easy. Transitioning from Magento to Shopify was a breeze, along with adding two eBay and one Amazon store. Linking with Brahmin Solutions only took a few hours, a task they were afraid to take on with FishBowl.

Top Used Features

Complete Inventory Control

Inventory and Purchasing

 

  • Sync inventory across all channels
  • Track product kits or bundles
  • See low stock report and automate reorders with vendors

Manage orders across all channels

Order Management

 

  • Manage multichannel sales from one central platform
  • Avoid stock outs
  • Automated backordering process

Connect to multiple apps from one platform

Brahmin Solutions Integrations

 

  • Accounting: QuickBooks Online
  • Add-ons: Authorize.net and Shipstation
  • Sales Channel: Shopify

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